1. Introduction
This Return & Refund Policy is drafted in accordance with applicable Indian laws including the Consumer Protection (E-Commerce) Rules 2020. It outlines the terms under which returns and refunds are processed.
2. Return Policy
Customers may request a return within 7 days of delivery. To be eligible for return:
Product must be unused and unworn Product must be in original packaging All tags and labels must be intact
3. Non-Returnable Items
The following items are not eligible for return:
Used or worn products
Products damaged after delivery
Items not reported within 24 hours of delivery (in case of damage)
4. Refund Policy
Refunds will be processed within 5–7 business days after approval Refund will be issued to the original payment method
In certain cases, refund may be issued as store credit
5. Important Notes
Return requests are subject to product inspection Shipping charges, if applicable, may be non-refundable
Refund timelines may vary depending on bank/payment provider
6. Contact Information
For return/refund queries:
Office Address:- 401, Sai Ashish CHS, Village Road, Bhandup West 400078
Godown Address:- Survey No :- 179, Pimplas, Rahata, Ahilyanagar(Ahmednagar) – 423107
Email id :- handhagricorp@gmail.com
Mobile number 9029738271